Customers shall expect to receive their refund within 3 to 5 Business days. We do not prorate refunds or offer partial refunds. After that 30-day window, we will not provide a refund. You may receive a refund by contacting our Customer Service team within 30 days of your purchase. Microsoft Yearly subscriptions purchased online at except for the monthly subscription plans (e.g., 1 Year license) offer a 30 day, 100% money back guarantee. MICROSOFT CLOUD / OFFICE 365 DIGITAL DOWNLOADS. If a customer has received an incorrect or defective item due to an error on our part and would like to receive a replacement, Digital Maze will pay the return shipping price for the incorrect item and ship the correct item out to the customer using upgraded shipping. Refunds are only issued back in the form of the original method of payment.
This time frame estimate includes the shipping transit time back to our company location, an authorization check and your refund processing time. Customers shall expect to receive their refund within 2-4 weeks. You must obtain authorization before returning any product by contacting us by email at or phone (800) 338-1734.ĭigital Maze will pay the return shipping for the incorrect or defective item in the event of a Digital Maze shipping error.
Within 30 days of delivery, Digital Maze will refund the full amount, minus the cost of shipping on new, unopened items. Customers shall expect to receive their refund within 3-5 business days. If purchased within 30 days Digital Maze will refund the purchase price of the product to the original method of payment. To ensure that our customers are satisfied with the product(s) they order, we offer a 30-day money back guarantee.Įlectronic delivery for Microsoft product keys and licenses Digital Maze strives to provide our customers with superior assistance in regard to our return services.
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